I accept all major credit cards.
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
FWS is an official small business in NYC. Tax is applied accordingly.
Orders can be canceled within 24 hours of purchase. Custom design orders cannot be canceled.
Price of shipping includes the cost of shipping materials, postage, & handling fees.
All orders over $35 ship for FREE!
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. The costs that you pay cover production of the piece or pieces you purchase and USPS shipping fees.
I’ll do my best to fulfill urgent requests but unfortunately cannot guarantee that you will receive your item(s) by a certain date. Custom orders may take longer if it involves creating new items, so please allow time for that.
I only ship via USPS. Shipments will only be processed through first class standard post. You will receive a confirmation email when your item has been processed to ship.
If you require expedited shipping be sure to contact me prior to making your purchase.
But please contact me if you have any problems with your order.
There are no refunds or exchanges at the Fresh Wood Studio. I take great care to portray the items in my shop as accurately as possible using images and descriptions to avoid any possible disappointment or misunderstanding.
If the item arrives damaged from shipping, I will gladly replace the damaged merchandise up to 5 days after the shipment was received.
If you are unsatisfied with your purchase, please convo me to express you concern. Your input helps me make better products at the Fresh Wood Studio.
Please note that I generally only list one of each item “in stock” at a time, but more are sometimes available. If you would like to purchase more than one of something, just send me a message and I will post a reserved listing for you if I have more of that item available.
Feel free to also check out my sold items for any designs you wish to purchase but can’t find on my active list. Although each piece I design has it's own unique style, most of my pieces can be closely replicated.
The wood that I work with is recycled. Each piece of wood has its own imperfections and grain. This cannot be removed as this is natural to each piece of wood. I do our best to sand pieces to give a soft and finished look.
CUSTOM DESIGN ORDERS:
Because of the fact that I strive to design pieces that will reflect each individual; custom orders are always welcome. From size, to color preference and design, I'm always open to creating a piece that you will love and that will express who you truly are. I do however, find it necessary to let you know the following:
1 | I will work with your ideas to create the piece that you envisioned. Please keep in mind that most of my work is handmade not machine produced therefore designs may vary piece by piece.
2 | All custom sales are final, no refunds or exchanges.
3 | I will accommodate your color requests as best as I possibly can, but please be aware that the color you see on your screen may vary slightly from the final product you receive.
Thanks so much for shopping Fresh Wood Studio and supporting this small business!
Yes! All of my pieces are a labor of love! Each piece is handcrafted.
All wood studs are painted using acrylic paint.
No, none of my pieces are sealed as to avoid using chemicals that can be harmful to your skin and health.
Yes! I love custom orders. Simply send me a message with your thoughts on what you would like designed and I will get back to you.
All of my orders are wrapped with adorned with ribbon or twine when they are shipped out. All orders also include a muslin bag which can be used to jewelry safekeeping.
Yes, I sure do! All orders include a care card which notes the best way to care for your jewelry.
Care instructions are also listed below:
Clay and Wood Jewelry Care Instructions:
-Handle jewelry with care. Never pull or tug on your jewelry.
-Avoid jewelry coming in contact with water, oils, lotions or perfumes as they can tarnish the metals and change the color and texture of the clay and gold/ silver leaf.
-Always store your jewelry in its muslin bag for jewelry safekeeping.
-Wood expands when wet. Never wet your wood studs as it can cause the wood to separate from its metal backing.
I use polymer clay to design all of my pieces.
Yes! I offer wholesale and also have interest in consignment opportunities as long as I find them fitting to my brand. Please contact me via firstname.lastname@example.org for all wholesale or consignment opportunities. Thanks!
No. I do not recommend wetting your jewelry. Wood expands when wet which can cause the wood stud to separate from its metal backing. Water can also change the texture and color of your jewelry along with tarnishing the metal.
Yes! My jewelry is actually available in several stores/ locations. Please see the list below.
SiiZU - Canal Street Market
265 Canal Street
New York, NY 10013
SiiZU - Orchard Street
155 Orchard Street
New York, NY 10002
31 Mamaroneck Ave,
White Plains, NY 10601